deutsch
english
Publication View
17686890
Prozesse des Analytischen CRM - Fallstudien, Architekturvorschlag, Methodenelemente (2006)
Annette Reichold
Publication details
Download
http://www.alexandria.unisg.ch/EXPORT/DL/32157.pdf
Publisher
Universität St. Gallen
Repository
University of St.Gallen - Alexandria Repository (Switzerland)
Keywords
Customer Relationship Management (allgemein)
Type
Text
Language
Deutsch
Publications citing this publication (1)
Mobile Systems For Customer Service Differentation - The Case Of Lufthansa (2006)
Ragnar Schierholz
,
Susanne Glissmann
,
Lutz M.
,
Walter Brenner