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A Caseworker Like Me: Does the Similarity between Unemployed and Caseworker Increase Job Placements? (2008)

Abstract
This paper examines whether the chances of job placements improve if unemployed persons are counselled by caseworkers who belong to the same social group, defined by gender, age, education, and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their caseworkers, we find positive employment effects of about 4 percentage points if caseworker and unemployed belong to the same social group. Coincidence in a single characteristic, e.g. same gender of caseworker and unemployed, does not lead to detectable effects on employment. These results, obtained by statistical matching methods, are confirmed by several robustness checks.

Publication details
Download http://psydok.sulb.uni-saarland.de/volltexte/2008/1594/
Publisher Saarländische Universitäts- und Landesbibliothek, Psychologie: Sonstiges. Forschungsinstitut zur Zukunft der Arbeit/ Institute for the Study of Labor
Repository Virtual Library of Psychology at Saarland University and State Library, GERMANY, PsyDok (Germany)
Keywords Soziale Schichtung, Arbeitslosigkeit, Gruppe, Caseworker, social identity, unemployment, gender, age, nationality, Psychology
Type TechReport
Language eng