deutsch
english
Publication View
37514327
Does Customer Demotion Jeopardize Loyalty (2009)
Tillmann Wagner
,
Thorsten Hennig-Thurau
,
Thomas Rudolph
Publication details
Download
http://www.alexandria.unisg.ch/Publikationen/47687
Publisher
American Marketing Association
Repository
University of St.Gallen - Alexandria Repository (Switzerland)
Type
Text
Language
English