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41204649
Identifying the Right Mix of Bricks and Clicks: Customer Equity Maximizing Multichannel Strategies for Service Firms (2008)
Michael Paul
,
Thorsten Hennig-Thurau
,
Thomas Rudolph
Publication details
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http://www.alexandria.unisg.ch/Publikationen/50895
Publisher
University of Liverpool
Repository
University of St.Gallen - Alexandria Repository (Switzerland)
Keywords
Service, Retailing
Type
Text
Language
English