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41204655
Using Customer Equity to Determine Optimal Multi-Channel Strategies (2008)
Michael Paul
,
Thorsten Hennig-Thurau
,
Thomas Rudolph
Publication details
Download
http://www.alexandria.unisg.ch/Publikationen/50884
Publisher
American Marketing Association
Repository
University of St.Gallen - Alexandria Repository (Switzerland)
Keywords
Service, Retailing
Type
Text
Language
English