| Human-Centered Computing Ten Challenges for Making Automation a “Team Player” in Joint Human-Agent Activity (2008) | |||||||||||||||
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| We propose 10 challenges for making automation components into effective “team players ” when they interact with people in significant ways. Our analysis is based on some of the principles of human-centered com-puting that we have developed individually and jointly over the years, and is adapted from a more comprehensive examination of common ground and coordination. 1 Requirements for joint activity among people We define joint activity as an extended set of actions that are carried out by an ensemble of people who are coordinating with each other. 1,2 Joint activity involves at least four basic requirements. All the participants must • Enter into an agreement, which we call a Basic Compact, that the participants intend to work together • Be mutually predictable in their actions • Be mutually directable • Maintain common ground The Basic Compact To carry out joint activity, each party effectively enters into a Basic Compact—an agreement (often tacit) to facilitate coordination, work toward shared goals, and prevent | |||||||||||||||
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