| Now You Hear It, Now You Don't: Empirical Studies Of Audio Browsing Behavior (2007) | |||||||||||||||
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| We present several studies that investigate how people use audio documents and uncover new principles for designing audio navigation technology. In particular, we report on an ethnographic study of voicemail users, experimental studies of human voicemail processing and the design of a new structural browser that embodies principles learned from the forementioned empirical studies. Specifically, our studies show that the reinforcement of audio memory and appropriate definition of content-based playback units are important properties of interfaces suited to human audio processing behaviors. 1. INTRODUCTION This paper presents several studies investigating how people use audio documents, such as voicemail and recordings of lectures and meetings. Our empirical and experimental findings suggest new directions for the design of audio navigation technology. Below, we first report on an ethnographic study exploring the behaviors and needs of users of current voicemail technology. To constrai... | |||||||||||||||
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