| Time, Place and Technology in Museums: A Dialogical Approach to the Experience (2008) | |||||||||||||
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| In this paper we argue that design in museums should be informed by an understanding of people’s experience. We suggest that experience is best understood in terms of the dialogical relations between place, space, time and technology. Bakhtin’s ‘chronotope’, the novelistic basis for our dialogical approach to experience, orients Interaction Design toward potential and personhood in a world that, alththough already half designed, is always becoming in people’s experience. 1 Museum Experiences Here are some experiences with museums that we have had recently. One was in a traditional, folk museum that up to a couple of years ago was accommodated in an old Victorian house and is now in a straight-lined, polished concrete, and glass building. The exhibits are set out in beautifully designed and lit glass cases arranged as fragments of narratives of local and national history. Going around the museum, people spoke nostalgically of what the museum was like when they were children: How they were able to touch many of the exhibits and play with others, like map locations which lit up when visitors pressed buttons on a panel that were labelled with historically significant events. | |||||||||||||
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