Daniel Wentzel

Dienstleistungskompetenz (2008)

Urs Fueglistaller, Joerg-michael Gasda, Alexander Fust, Thomas Koenig, Miriam Meckel, Thomas Bieger, ...

Aus dem Vorwort: "Was haben Dentalhygienikerinnen, Garagisten, Mineralwasser-Unternehmerinnen, Hoteliers, Apparatebauer, Bierbrauereien, Bankiers, Stromlieferanten und sogar Steuerbehörden...

Effects of susceptibility to normative influence and type of testimonial on attitues toward print advertising (2008)

Martin, Brett, Wentzel, Daniel, Tomczak, Torsten

In two experiments, we show how a consumer’s susceptibility to normative influence (SNI) offers useful insights into the effectiveness of two types of testimonials: a typical person endorsement...

Effects of susceptibility to normative influence and type of testimonial on attitues toward print advertising (2008)

Martin, Brett, Wentzel, Daniel, Tomczak, Torsten

In two experiments, we show how a consumer’s susceptibility to normative influence (SNI) offers useful insights into the effectiveness of two types of testimonials: a typical person endorsement...

Effects of susceptibility to normative influence and type of testimonial on attitues toward print advertising (2008)

Martin, Brett, Wentzel, Daniel, Tomczak, Torsten

In two experiments, we show how a consumer’s susceptibility to normative influence (SNI) offers useful insights into the effectiveness of two types of testimonials: a typical person endorsement...

The impact of susceptibility to informational influence on the effectiveness of consumer testimonials (2007)

Martin, Brett, Wentzel, Daniel, Tomczak, Torsten, Henkel, Sven

In this article we examine how a consumer's susceptibility to informative influence (SII) affects the effectiveness of consumer testimonials in print advertising. More specifically, we show that...

The impact of susceptibility to informational influence on the effectiveness of consumer testimonials (2007)

Martin, Brett, Wentzel, Daniel, Tomczak, Torsten, Henkel, Sven

In this article we examine how a consumer's susceptibility to informative influence (SII) affects the effectiveness of consumer testimonials in print advertising. More specifically, we show that...

The impact of susceptibility to informational influence on the effectiveness of consumer testimonials (2007)

Martin, Brett, Wentzel, Daniel, Tomczak, Torsten, Henkel, Sven

In this article we examine how a consumer's susceptibility to informative influence (SII) affects the effectiveness of consumer testimonials in print advertising. More specifically, we show that...

Success through Differentiation in the High-Tech Industry (2006)

Johannes Pruchnow, Marcus Schögel, Daniel Wentzel, Markus Weber

Many high-tech companies have found that their markets are polarizing. Some customers expect high-quality interactions with their suppliers, while others want cost-efficient and standardized...

Emailing experts and novices : effects of knowledge, copy type and testimonials on email advertising effectiveness (2006)

Martin, Brett, Pullen, Zac, Vincent, Aaron, Wentzel, Daniel

In this article we examine how consumer knowledge and two aspects of email ad design (copy type and testimonial type) influence attitudes and purchase intentions. Results from a field experiment...

Emailing experts and novices : effects of knowledge, copy type and testimonials on email advertising effectiveness (2006)

Martin, Brett, Pullen, Zac, Vincent, Aaron, Wentzel, Daniel

In this article we examine how consumer knowledge and two aspects of email ad design (copy type and testimonial type) influence attitudes and purchase intentions. Results from a field experiment...

Emailing experts and novices : effects of knowledge, copy type and testimonials on email advertising effectiveness (2006)

Martin, Brett, Pullen, Zac, Vincent, Aaron, Wentzel, Daniel

In this article we examine how consumer knowledge and two aspects of email ad design (copy type and testimonial type) influence attitudes and purchase intentions. Results from a field experiment...

The role of sensation seeking and need for cognition on web-site evaluations : a resource-matching perspective (2005)

Martin, Brett, Sherrard, Michael, Wentzel, Daniel

The Internet theoretically enables marketers to personalize a Website to an individual consumer. This article examines optimal Website design from the perspective of personality trait theory and...

The role of sensation seeking and need for cognition on web-site evaluations : a resource-matching perspective (2005)

Martin, Brett, Sherrard, Michael, Wentzel, Daniel

The Internet theoretically enables marketers to personalize a Website to an individual consumer. This article examines optimal Website design from the perspective of personality trait theory and...

The role of sensation seeking and need for cognition on web-site evaluations : a resource-matching perspective (2005)

Martin, Brett, Sherrard, Michael, Wentzel, Daniel

The Internet theoretically enables marketers to personalize a Website to an individual consumer. This article examines optimal Website design from the perspective of personality trait theory and...