Bruce E. Seely, Gary Klein, Donald E. Klingner
Comparative Technology Transfer and Society - Volume 6, Number 2, August 2008
Human-Centered Computing Making Sense of Sensemaking 1: Alternative Perspectives (2008)
Gary Klein, Brian Moon, Robert R. Hoffman, Gary Klein, Brian Moon, Klein Associates, ...
This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying...
Gary Klein, Klein Associates, Jeffrey M. Bradshaw, Robert R. Hoffman, Paul J. Feltovich, R. Hoffman, ...
We propose 10 challenges for making automation components into effective “team players ” when they interact with people in significant ways. Our analysis is based on some of the principles of...
Human-Centered Computing Making Sense of Sensemaking 2: (2008)
Gary Klein, Brian Moon, Robert R. Hoffman, A Macrocognitive Model
This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying...
Beberapa kata kunci: Service quality, SERVQUAL, IS professional (2008)
Penulis James, J. Jiang, Gary Klein, Christopher L. Carr, G =p E
Artikel ini membahas penggunaan instrument SERVQUAL untuk pengukuran pelayanan divisi sistem informasi dalam perusahaan.Tujuan dari penulis adalah menyelidiki apakah SERVQUAL layak diaplikasikan...
Rosaceae: The rose family (2008)
Robert R. Hoffman, Paul J. Feltovich, Kenneth M. Ford, David D. Woods, Gary Klein, Klein Associates, ...
Multiflorae: Trans-species root stock In this essay, we concern ourselves with characterizations of the “new ” approaches to the design of complex sociotechnical systems, and we use a biological...
Editor Blurb Editor Blurb continued Email address Human-Centered Computing (2008)
Gary Klein, Karol G. Ross, Brian M. Moon, Klein Associates, Devorah E. Klein, Insight Product Development, ...
If we engineer complex cognitive systems on the basis of mistaken or inappropriate views of cognition, we can wind up designing systems that degrade performance rather than improve it. The results...
Eldon Y. Li, James J. Jiang, Gary Klein
Information system (IS) managers rely on a number of devices to improve performance and the perception of performance on the part of the user. These techniques can be a variety of tools and...
Gary Klein, David D. Woods, Jeffrey M. Bradshaw, Robert R. Hoffman, Paul J. Feltovich
In this essay, we outline ten challenges for making automation components into effective “team players ” when they interact with people in significant ways. Our analysis is based on some of the...
Inderjeet Mani, Gary Klein, Lynette Hirschman
The TIPSTER Text Summarization Evaluation (SUMMAC) has established definitively that automatic text summa-rization is very effective in relevance as-sessment tasks. Summaries as short as 17 % of full...
Klinger, David W., Andriole, Stephen J., Militello, Laura G., Adelman, Leonard, Klein, Gary
Cognitive Systems Engineering (CSE) is primarily a blend of technological opportunities, findings from cognitive research, and Cognitive Task Analysis. Using CSE, we were able to produce an efficient...
Klingner, Donald E., Klein, Gary.
Comparative Technology Transfer and Society - Volume 2, Number 3, December 2004
Nonstationary Brand Variables in Category Management: A Cointegration Perspective (2004)
James J. Jiang, Maosen Zhong, Gary Klein, H. G. Chen
The paper introduces a new econometric model (called sector-error-correction model) to study the dynamic relationships of the marketing variables. It also points out an important methodological issue...
Nonstationary Brand Variables in Category Management: A Cointegration Perspective (2004)
James J. Jiang, Maosen Zhong, Gary Klein, H. G. Chen
The paper introduces a new econometric model (called sector-error-correction model) to study the dynamic relationships of the marketing variables. It also points out an important methodological issue...
Running Head: Common Ground Common Ground and Coordination in Joint Activity (2004)
Gary Klein, Paul J. Feltovich, Jeffrey M. Bradshaw, David D. Woods, Common Ground P
Common Ground P. 2 Generalizing the concepts of joint activity developed by Clark (1996), we describe key aspects of team coordination. Joint activity depends on interpredictability of the...
The Metronome of Technology Transfer (2003)
Klein, Gary., Martz, W. Benjamin.
Comparative Technology Transfer and Society - Volume 1, Number 3, December 2003
A Note of Welcome from the Editors (2003)
Klein, Gary., Klingner, Donald E.
Comparative Technology Transfer and Society - Volume 1, Number 1, April 2003
Residential hot water distribution systems: Roundtable session (2002)
Lutz, James D., Klein, Gary, Springer, David, Howard, Bion D.
Residential building practice currently ignores the losses of energy and water caused by the poor design of hot water systems. These losses include: combustion and standby losses from water heaters,...
Advanced Team Decision Making: A Developmental Method (2002)
Zsambok, Caroline E., Klein, Gary, Kyne, Molly M., Klinger, David W.
This document describes Advanced Team Decision Making: A developmental Model (ATDM) . Based on our observations of numerous tactical and strategic decision making teams, and on a review of relevant...
Why and when do simple heuristics work? (2001)
Goldstein,Daniel Gray, Gigerenzer,Gerd, Hogarth,Robin M., Kacelnik,Alex, Kareev,Yaakov, Klein,Gary, ...
Why and when do simple heuristics work? (2001)
Goldstein, Daniel Gray, Gigerenzer, Gerd, Hogarth, Robin M., Kacelnik, Alex, Kareev, Yaakov, Klein, Gary, ...
Winston R. Sieck, Gary Klein, Deborah A. Peluso, Jennifer L. Smith, Danyele Harris-thompson, Klein Associates Inc, ...
Approved for public release; distribution is unlimited.
Metaphoric Displays for Dynamic Tasks (2000)
This study considered how to organize displays so that they could be easily used during dynamic task conditions. Use of computer-driven displays has created potential for information overload and...
Recognition-Primed Decision Strategies. (1998)
For this research, the goal of the first year was to expand our understanding of recognitional decision making specifically in terms of how situation assessments are communicated. Three studies were...
Applied Cognitive Task Analysis (ACTA) Methodology (1998)
Militello, Laura G., Hutton, Robert J. B., Pliske, Rebecca M., Knight, Betsy J., Klein, Gary
The impact of technology on many tasks and functions has resulted in greatly increased demands on the cognitive skills of workers. More procedural or predictable tasks are now handled by smart...
Implications of the Naturalistic Decision Making Framework for Information Dominance. (1998)
This report explores the implications of the Naturalistic Decision Making (NDM) framework for the domain of Information Dominance, defined as an operational advantage obtained through superior...
Cognitive Requirements for Small Unit Leaders in Military Operations in Urban Terrain (1998)
Phillips, Jennifer, McDermott, Patricia L., Thordsen, Marvin, McCloskey, Michael, Klein, Gary
Military Operations in Urban Terrain (MOUT) create unique cognitive demands for small unit leaders, particularly platoon leaders. Years of experience are typically needed to master these demands....
Representing the Cognitive Demands of New Systems: A Decision-Centered Design Approach (1998)
McDermott, Patricia, Klein, Gary, Thordsen, Marvin, Ransom, Steve, Paley, Michael
This report was developed under SBIR Contract for Topic No. AF99-089. As information technologies are becoming more central to weapons systems, the burden is shifting from conventional human factors...
Gateway: Volume 4, Number 3 (1998)
Christensen, Julien M., Furness, Thomas A., Smith, Barry R., Klein, Gary
This issue contains articles on the following subjects: (1) Forensic Human Factors Psychology-Part 2: A model for the Development of Safer Products; (2) Cobwebs in a Virtual Attic; (3) A3I: Building...
Gateway: Volume 5, Number 1 (1998)
Pew, Richard W., Klein, Gary, Alicandri, Elizabeth, Randle, J. D.
This issue contains articles on the following subjects: (1) Situation Awareness: The Buzzword of the '90s; (2) Naturalistic Decision Making: Implications for Design; (3) Human Factors program for...
Teamwork Assessment Scales for C2 Functions of Battalions and Brigades (1998)
Kyne, Molly M., Militello, Laura G., Thordsen, Marvin L., Klein, Gary
This report offers an extensive review of various team literatures, including research from the areas of command and control and industrial/organizational psychology. A complete set of references is...
A Model of Advanced Team Decision Making and Performance: Summary Report (1998)
Thordsen, Marvin L., Kyne, Molly M., Klein, Gary
A two-year Phase II SBIR effort for the U.S. Army Research Institute (ARI) is described. The goal of the effort was to identify factors that contribute to advanced team decision making and...
MINDPRINT: Developing the Soldiers and Leaders of Objective Force and Beyond (1998)
Baxter, Holly C., Phillips, Jennifer, Shafer, Jennifer, Klein, Gary, Mosier, Kathleen
This report was developed under the Phase I Small Business Innovation Research (SBIR) Program. Information technologies are changing the way organizations do business. In the case of the Army's...
There are several ways to benefit from lessons learned. One is to ferret out mistakes and issue procedures to prevent future errors. This study used a different strategy. We examined Armstrong...
Making Decisions in Natural Environments. (1997)
This report surveys the field of naturalistic decision making (NDM) and shows its potential for supporting the needs of the U.S. Army. The report is written from the perspective of a researcher who...
Recognition-Primed Decision Strategies. (1997)
We describe activities conducted during a 3-year basic research contract that has its goal extension and examination of a Recognition-Primed Decision (RPD) model of decision making. The RPD model...
Applied Cognitive Task Analysis (ACTA) Methodology (1997)
Laura G. Militello, Rebecca M. Pliske, Betsy J. Knight, Gary Klein, Josephine Randel, ...
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IAD International Air Distress (1992)
Gary Klein, Con Conjunction, Dom Dominance, Lex Lexiographic
file:///C|/FTP%20Backup%201-31-02/KLEIN_4.html (1 of 41) [2/13/2002 11:32:36 AM]
Wanted:project teams with a blend of is professional orientations (0000)
System development professionals display three dominant system development orientations, technical, end user, and sociopolitical, or a combination thereof. These orientations relate closely to...
The TIPSTER SUMMAC Text Summarization Evaluation
Inderjeet Mani, David House, Gary Klein, Lynette Hirschman, Therese Firmin, Beth Sundheim
Wanted:project teams with a blend of is professional orientations
System development professionals display three dominant system development orientations, technical, end user, and sociopolitical, or a combination thereof. These orientations relate closely to...
Eliciting Knowledge from Experts: A Methodological Analysis
Hoffman, Robert R., Shadbolt, Nigel R., Burton, A. Mike, Klein, Gary
Characteristics of Skilled Option Generation in Chess
Klein, Gary, Wolf, Steve, Militello, Laura, Zsambok, Caroline
Sources of Power: How People Make Decisions
Anyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second...
Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making
In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would...
Sauter, E R, Ehya, H, Mammen, A, Klein, Gary
We previously demonstrated that abnormal nipple aspirate fluid (NAF) cytology predicted residual breast cancer (RC) and tumour size after excisional biopsy (EB), although normal NAF cytology did not...