Bonnie A. Nardi, Heinrich Schwarz, Alian Kuchinsky, Robert Leichner, Steve Whittaker
Studies of video as a support for collaborative work have provided little hard evidence of its utility for either task performance or fostering telepresence, i.e. the conveyance of a faceto-face like...
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz
Abstract. Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundamental unit...
Steve Whittaker, Heinrich Schwarz
Despite a wealth of electronic group tools for coordinating the software development process, instead we find many groups preferring to use apparently outmoded "material" tools in critical...
Hewlett-Packard Laboratories (2007)
Bonnie A. Nardi, Heinrich Schwarz, Allan Kuchinsky, Robert Leichner, Steve Whittaker, Robert Sclabassi
It's not what you know it's who you know (2007)
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz
We discuss our ethnographic research on personal social networks in the workplace, arguing that traditional institutional resources are being replaced by resources that workers mine from their own...
NetWORKers and their activity in intensional networks (2002)
David Redmiles, Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz
Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundamental unit of analysis...
NetWORKers and their activity in intensional networks (2002)
Bonnie A. Nardi, Steve Whittaker, Heinrich Schwarz
Through ethnographic research, we document the rise of personal social networks in the workplace, which we call intensional networks. Paradoxically, we find that the most fundamental unit of analysis...
The Hidden Work in Virtual Work (1999)
Heinrich Schwarz, Bonnie A. Nardi, Steve Whittaker
This is a draft of 1 June 1999. It is a longer version of a paper going to be presented at the "International Conference on Critical Management Studies, " in Manchester, UK, July...
Video-as-data: Technical and Social Aspects of a Collaborative Multimedia Application (1996)
Bonnie A. Nardi, Allan Kuchinsky, Steve Whittaker, Robert Leichner, Heinrich Schwarz
We studied the use of a collaborative multimedia system for coordinating teamwork among members of a neurosurgical team. We analyze the use of video within the operating room and the use of broadcast...
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