Maneesh Agrawala, Doantam Phan, Julie Heiser, John Haymaker, Pat Hanrahan, Barbara Tversky, ...
We present design principles for creating effective assembly instructions and a system that is based on these principles. The principles are drawn from cognitive psychology research which...
Of Visualizations, Barbara Tversky, Maneesh Agrawala, Julie Heiser, Paul Lee, Pat Hanrahan, ...
Before there were written languages, there were visualizations, painted in caves, inscribed in stone, or carved on wood. Visualizations of things that are
Barbara Tversky, Holly Taylor, Karen Emmorey, Ra Lozano, Julie Heiser, Angela Kessell
Gestures serve many roles, some expressive, some communicative, some for gesturer, some for listener. One role they serve is to express and communicate models. A gesture model is a sequence of...
Mental Models 1 Mental Models of Complex Systems: Structure and Function (2008)
Mental Models Interacting with complex systems such as organizations and mechanical devices is an integral part of our lives. Learning them can be a challenge, although they can be described in...
Microsoft Research Abstract Designing Effective Step-By-Step Assembly Instructions (2008)
Maneesh Agrawala, Doantam Phan, Julie Heiser, John Haymaker, Pat Hanrahan, Barbara Tversky
We present design principles for creating effective assembly instructions and a system that is based on these principles. The principles are drawn from cognitive psychology research which...
Diagrams: A Cognitive Tool (2007)
Barbara Tversky, Julie Heiser, Paul Lee, Jeffrey M. Zacks
Diagrams, such as maps, charts, graphs, and widely used as cognitive tools to promote memory and information processing, serving a variety of situated roles. They offload limited capacity working...
eBooks with Indexes that Reorganize Conceptually (2004)
Ed Chi Lichan, H. Chi, Lichan Hong, Julie Heiser, Stuart K. Card
Subject indexes were an important step forward for books because they enabled the comparison and correlations of information without extensive reading, re-reading and memorization. In this short...
Characterizing diagrams produced by individuals and dyads (2004)
Abstract. Diagrams are an effective means of conveying concrete, abstract or symbolic information about systems. Here, individuals or pairs of participants produced assembly instructions after...
Julie Heiser, Doantam Phan, Maneesh Agrawala, Barbara Tversky, Pat Hanrahan
Designing effective instructions for everyday products is challenging. One reason is that designers lack a set of design principles for producing visually comprehensible and accessible instructions....
ScentIndex: Conceptually Reorganizing Subject Indexes for eBooks. (submitted for publication (2004)
H. Chi, Lichan Hong, Julie Heiser, Stuart K. Card
A great deal of analytical work is done in the context of reading, in digesting the semantics of the material, the identification of important entities, and capturing the relationship between...
Sketches for Design and Design of Sketches (2003)
Barbara Tversky, Masaki Suwa, Maneesh Agrawala, Julie Heiser, Chris Stolte, Pat Hanrahan, ...
Sketches for and by Design It is said, though not without controversy, that what distinguishes design from art is function. Design is for a purpose, usually a human one. As such, design entails both...
Designing effective step-by-step assembly instructions (2003)
Maneesh Agrawala, Doantam Phan, Julie Heiser, John Haymaker, Pat Hanrahan, Barbara Tversky
Diagrams and descriptions in acquiring complex systems (2002)
Complex systems such as a car brake, circulatory system, or legislative system can be conveyed by language or diagrams. Such systems can be presented from structural or functional perspectives. In...