Chen, L., L'Abbate, M., Thiel, U., Neuhold, E.J.
In e-commerce it is often crucial to provide customers a large choice of relevant offers. Users, however, seldom provides complete and comprehensive descriptions of their desires, therefore user...
Using case based retrieval techniques for handling anomalous situations in advisory dialogues (2004)
L'Abbate, M., Frommholz, I., Thiel, U., Neuhold, E.
The efficacy of expert systems often depends on the accuracy and completeness of the problem specification negotiated with the user. Therefore, efficient user interfaces are needed, in order to...
A personalized information search process based on dialoguing agents and user profiling (2003)
Semeraro, G., Degemmis, M., Lops, P., Thiel, U., L'Abbate, M.
The amount of information available on the web, as well as the number of e-businesses and web shoppers, is growing exponentially. Customers have to spend a lot of time to browse the net in order to...
The use of contextual information in a proactivity model for conversational agents (2003)
For conversational agents engaging in a natural language-based interaction with web site users in service exchange applications, simple entertaining "chatting" is not sufficient. Instead, the agent...
VIRGILIO - The metaphor definition tool (1998)
The Virgilio software system is a general purpose exploration tool for large collections of complex structured data. It generates visualisations of the results of a query to a database by the help of...
VIRGILIO - The metaphor definition tool (1998)
The Virgilio software system is a general purpose exploration tool for large collections of complex structured data. It generates visualisations of the results of a query to a database by the help of...