Recommender systems.(Special Section: Recommender Systems)(Cover Story) (2009)
People often use recommender systems to make decision. Based on recommendations by other individuals or authorities, choices can be made even without adequate first-hand knowledge of the...
An attacker can draw attention to items that don’t deserve that attention by manipulating recommender systems. We describe an influence-limiting algorithm that can turn existing recommender systems...
Paul Resnick, Vishant Shah, Paul Resnick
Despite strong evidence of the value of social capital, very little is known about how to design for social capital accumulation. One interesting opportunity is to support what we call organized...
Paul Resnick, Richard Zeckhauser
Reputations that are transmitted from person to person can deter moral hazard and discourage entry by bad types in markets where players repeat transactions but rarely with the same player. On the...
Daniel Xiaodan Zhou, Nathan Oostendorp, Michael Hess, Paul Resnick, Drupal Perlmonks
Many sites on the web offer collaborative databases that catalog items such as bands, events, products, or software modules. Conversation pivots allow readers to navigate from pages about these items...
Paul Resnick, Loren Terveen, Derek Hansen, John Riedl, Mark Ackerman
Online asynchronous communication is an important mechanism for sharing information, building relationships, and collaborating. Most asynchronous communication systems are dominated by a design theme
Abstract REFEREE: Trust Management for Web Applications (2008)
Yang-hua Chu, Joan Feigenbaum, Brian Lamacchia, Paul Resnick, Martin Strauss
Digital signatures provide a mechanism for guaranteeing integrity and authenticity of Web content but not more general notions of security or trust. Web-aware applications must permit users to state...
Page 1 of 47 THE VALUE OF REPUTATION ON EBAY: A CONTROLLED EXPERIMENT ∗ (2008)
Paul Resnick, Richard Zeckhauser, John Swanson, Kate Lockwood
The latest version of this working paper can be found at
Page 1of 34 THE VALUE OF REPUTATION ON EBAY: A CONTROLLED EXPERIMENT ∗ (2007)
Paul Resnick, Richard Zeckhauser, John Swanson, Kate Lockwood
We conducted the first randomized controlled study of an Internet reputation mechanism. A high-reputation, established eBay dealer sold matched pairs of items--batches of vintage postcards-- under...
The Influence Limiter: Provably Manipulation-Resistant Recommender Systems (Appendix) (2007)
Appendix containing proofs omitted from Resnick and Sami,"The Influence Limiter: Provably Manipulation-Resistant Recommender Systems", ACM Recommender Systems Conference 2007.
The influence limiter: Provably manipulation-resistant recommender systems (2007)
This appendix should be read in conjunction with the article by Resnick and Sami [1]. Here, we include the proofs that were omitted from the main article due to shortage of space. A.1 Lemma 5 Lemma...
Follow the reader: filtering comments on slashdot (2007)
Cliff Lampe, Erik Johnston, Paul Resnick
Large-scale online communities need to manage the tension between critical mass and information overload. Slashdot is a news and discussion site that has used comment rating to allow massive...
Motivating participation by displaying the value of contribution (2006)
Al Mamunur Rashid, Kimberly Ling, Regina D Tassone, Paul Resnick, Robert Kraut, John Riedl
One of the important challenges faced by designers of online communities is eliciting sufficent contributions from community members. Users in online communities may have difficulty either in finding...
Motivating participation by displaying the value of contribution (2006)
Al Mamunur Rashid, Kimberly Ling, Regina D Tassone, Paul Resnick, Robert Kraut, John Riedl
One of the important challenges faced by designers of online communities is eliciting sufficent contributions from community members. Users in online communities may have difficulty either in finding...
Motivating Participation by Displaying the Value of (2006)
Contribution Al Mamunur, Al Mamunur Rashid, Kimberly Ling, Regina D Tassone, Paul Resnick, Robert Kraut, ...
One of the important challenges faced by designers of online communities is eliciting sufficent contributions from community members. Users in online communities may have difficulty either in finding...
Eliciting Informative Feedback: The Peer-Prediction Method (2005)
Nolan Miller, Paul Resnick, Richard Zeckhauser
informs ® doi 10.1287/mnsc.1050.0379
Eliciting Informative Feedback: The Peer-Prediction Method (2005)
Nolan Miller, Paul Resnick, Richard Zeckhauser
Many recommendation and decision processes depend on eliciting evaluations of opportunities, products, and vendors. A scoring system is devised that induces honest reporting of feedback. Each rater...
Eliciting Informative Feedback: The Peer-Prediction Method (2005)
Nolan Miller, Paul Resnick, Richard Zeckhauser
Many recommendation and decision processes depend on eliciting evaluations of opportu-nities, products, and vendors. A scoring system is devised that induces honest reporting of feedback. Each rater...
Using Social Psychology to Motivate Contributions to Online Communities (2004)
Gerard Beenen, Kimberly Ling, Xiaoqing Wang, Klarissa Chang, Dan Frankowski, Paul Resnick, ...
Under-contribution is a problem for many online communities. Social psychology theories of social loafing and goal-setting can provide mid-level design principles to address this problem. We tested...
Using Social Psychology to Motivate Contributions (2004)
To Online Communities, Gerard Beenen, Kimberly Ling, Xiaoqing Wang, Klarissa Chang, Dan Frankowski, ...
Under-contribution is a problem for many online communities. Social psychology theories of social loafing and goal-setting can provide mid-level design principles to address this problem. We tested...
Impersonal Sociotechnical Capital, ICTs, and Collective Action Among Strangers (2004)
The notion of “capital ” suggests a resource that can be accumulated and whose availability allows people to create value for themselves or others. People can do more when they have access to...
Using social psychology to motivate contributions to online communities (2004)
Kimberly Ling, Gerard Beenen, Pamela J. Ludford, Xiaoqing Wang, Klarissa Chang, Xin Li, ...
The Value of Reputation on eBay: A Controlled Experiment (2003)
Paul Resnick, Richard Zeckhauser, John Swanson, Kate Lockwood
The latest version of this working paper can be found at
Where Locality Meets Virtuality (2003)
world, edited by Forum for the Future, to be published by Earthscan UK. For latest
Beyond Bowling Together: Sociotechnical Capital (2002)
Social resources like trust and shared identity make it easier for people to work and play together. Such social resources are sometimes referred to as social capital. Thirty years ago, Americans...
The Social Cost of Cheap Pseudonyms (2001)
Eric J. Friedman, Paul Resnick
We consider the problems of societal norms for cooperation and reputation when it is possible to obtain \cheap pseudonyms", something which is becoming quite common in a wide variety of...
The Social Cost of Cheap Pseudonyms (2001)
Eric J. Friedman, Paul Resnick
We consider the problems of societal norms for cooperation and reputation when it is possible to obtain “cheap pseudonyms”, something which is becoming quite common in a wide variety of...
Social navigation: techniques for building more usable systems (2000)
Dieberger, Andreas, Dourish, Paul, Höök, Kristina, Resnick, Paul, Wexelblat, Alan
Protocols for automated negotiations with buyer anonymity and seller reputations (2000)
Cranor, Lorrie Faith, Resnick, Paul
In many Internet commerce applications buyers can easily achieve anonymity, limiting what a seller can learn about any buyer individually. However, because sellers need to keep a fixed web address,...
Social navigation: what is it good for? (1999)
Wexelblat, Alan, Dieberger, Andreas, Dorish, Paul, Höök, Kristina, Resnick, Paul
The Market for Evaluations (1999)
Christopher Avery, Paul Resnick, Richard Zeckhauser
Recent developments in computer networks have driven the cost of distributing information virtually to zero, creating extraordinary opportunities for sharing product evaluations. We present pricing...
The Social Cost of Cheap Pseudonyms (1999)
Eric J. Friedman, Paul Resnick
We consider the problems of societal norms for cooperation and reputation when it is possible to obtain "cheap pseudonyms", something which is becoming quite common in a wide variety of...
Generalizing on Multiple Grounds: Performance Learning in Model-Based Troubleshooting. (1998)
Model-based reasoning about physical systems has several well-known advantages over heuristic expert systems. These include correctness of conclusions, explanations of conclusions, ease of...
GroupLens: An Open Architecture for Collaborative Filtering of Netnews (1994)
Paul Resnick, Neophytos Iacovou, Mitesh Suchak, Peter Bergstrom, John Riedl
Collaborative filters help people make choices based on the opinions of other people. GroupLens is a system for collaborative filtering of netnews, to help people find articles they will like in the...
GroupLens: An Open Architecture for Collaborative Filtering of Netnews (1994)
Paul Resnick, Neophytos Iacovou, Mitesh Suchak, Peter Bergstrom, John Riedl
Collaborative filters help people make choices based on the opinions of other people. GroupLens is a system for collaborative filtering of netnews, to help people find articles they will like in the...
HyperVoice--groupware by telephone /--by Paul Resnick. (1992)
Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 1992.
Experiments with Oval: A Radically Tailorable Tool for Cooperative Work (1992)
Mike Plusch, Paul Resnick, Thomas W. Malone, Thomas W. Malone, Thomas W. Malone, Kum-yew Lai, ...
We are indebted to Terry Winograd for suggesting the acronym "Oval " after hearing about the four components of our system and to John McDermott for suggesting the term...
"An earlier version of this paper appeared in Proceedings of DIAC-90, Directions and Implications of Advanced Computing, Boston, Ma., July 1990."
Generalizing on Multiple Grounds: Performance Learning in Model-Based Technology (1989)
This thesis explores ways to augment a model-based diagnostic program with a learning component, so that it speeds up as it solves problems. Several learning components are proposed, each exploiting...
Generalizing on Multiple Grounds: Performance Learning in Model-Based Technology (1989)
This thesis explores ways to augment a model-based diagnostic program with a learning component, so that it speeds up as it solves problems. Several learning components are proposed, each exploiting...
Performance learning in model based troubleshooting /--by Paul Resnick. (1988)
Supervised by Randall Davis.
CALCULATING ERROR RATES FOR FILTERING SOFTWARE (0000)
It is informed that surveys in the U.S. have found that 95 percent of schools, 43 percent of public libraries and 33 percent of teenagers\' parents employ filtering software to block access to...
Internet services operate on a vastly larger scale and permit virtually anonymous interactions. Nevertheless, reputations still play a major role. Systems are emerging that respect anonymity and...
Recommender systems assist and augment a natural social process. In a typical recommender system people, provide recommendations as inputs, which tile system then aggregates and directs to...
The value of reputation on eBay: A controlled experiment
Paul Resnick, Richard Zeckhauser, John Swanson, Kate Lockwood
We conducted the first randomized controlled field experiment of an Internet reputation mechanism. A high-reputation, established eBay dealer sold matched pairs of lots—batches of vintage...
CALCULATING ERROR RATES FOR FILTERING SOFTWARE
It is informed that surveys in the U.S. have found that 95 percent of schools, 43 percent of public libraries and 33 percent of teenagers' parents employ filtering software to block access to...
Internet services operate on a vastly larger scale and permit virtually anonymous interactions. Nevertheless, reputations still play a major role. Systems are emerging that respect anonymity and...
Recommender systems assist and augment a natural social process. In a typical recommender system people, provide recommendations as inputs, which tile system then aggregates and directs to...
The Social Cost of Cheap Pseudonyms
Eric J. Friedman*, Paul Resnick
We consider the problems of societal norms for cooperation and reputation when it is possible to obtain cheap pseudonyms, something that is becoming quite common in a wide variety of interactions on...
Christopher Avery, Paul Resnick, Richard Zeckhauser
Recent developments in computer networks have driven the cost of distributing information virtually to zero, creating extraordinary opportunities for sharing product evaluations. The authors present...
Eliciting Honest Feedback in Electronic Markets
Miller, Nolan, Resnick, Paul, Zeckhauser, Richard
Recommender and reputation systems seek to inform potential customers by securing current consumers' feedback about products and sellers. This paper proposes a payment-based system to induce honest...
The Value of Reputation on eBay: A Controlled Experiment
Resnick, Paul, Zeckhauser, Richard, Swanson, John, Lockwood, Kate
Many empirical studies assess the effectiveness of reputation mechanisms, such as eBay's Feedback Forum. These investigations involve products ranging from pennies to collector guitars; they vary...
GroupLens: An Open Architecture for Collaborative Filtering of Netnews
Paul Resnick, Neophytos Iacovou, Mitesh Suchak, Peter Bergstrom, John Riedl
Collaborative filers help people make choices based on the opinions of other people. GroupLens is a system for collaborative filtering of netnews, to help people find articles they will like in the...
Relief from the Audio Interface Blues: Expanding the Spectrum of Menu, List, and Form Styles
Menus, lists, and forms are the workhorse dialogue structures in telephone-based interactive voice response applications. Despite diversity in applications, there is a surprising homogeneity in the...
The Social Costs of Cheap Pseudonyms: fostering cooperation on the Internet
On the Internet it is easy for someone to obtain a new identity. This introduces opportunities to misbehave without paying reputational consequences. A large degree of cooperation can still emerge,...
Paul Resnick, Richard Zeckhauserand, Chris Avery
The information superhighway directly connects millions of people, each both a consumer of information and a potential provider. If their exchanges are to be efficient, yet protected on matters of...
REFEREE: Trust Management for Web Applications
Yang-Hua Chu, Joan Feigenbaum, Brian Lamacchia, Paul Resnick, Martin Strauss
Digital signatures provide a mechanism for guaranteeing integrity and authenticity of Web content but not more general notions of security or trust. Web-aware applications must permit users to state...
Paul Resnick, Richard Zeckhauser, Chris Avery
The information superhighway directly connects millions of people, each both a consumer of information and a potential provider. If their exchanges are to be efficient, yet protected on matters of...