R. L. Chapman

Intra-firm interactions between innovation performance and market orientation (2007)

Low, David R., Chapman, R. L. (Ross L.), Sloan, Terrence R., Magnusson, Mats

Innovation, customer relationship management, entering new international markets, and competitive actions within current marketplaces are among the strategies that firms undertake to pursue...

A trilogy on discontinuous innovation. Part 1 : Search (2007)

Gertsen, Frank, Sloan, Terrence R., Chapman, R. L. (Ross L.), Kyvsgaard, Poul, ...

In this article we discuss the concept of Discontinuous Innovation (DI) and how it differs from incremental (or steady-state) innovation. We propose a model to conceptualise the different aspects of...

Herding cats : practical and theoretical perspectives on inter-organisational knowledge transfer across research-industry boundaries (2007)

Hayes, Kathryn J., Fitzgerald, Anneke, Chapman, R. L. (Ross L.)

Commercialisation activities combining the discoveries of one occupational group, such as scientists, with the commercial skills of managers involve interactions across occupational and...

Stress management in the workplace : managing human capital through the I.D. System™ (2007)

Dadich, Ann M., Fitzgerald, John, Fitzgerald, Anneke, Chapman, R. L. (Ross L.)

Stress in the workplace is increasing in prevalence and chronicity. With these increases come organisational costs, economic costs, and personal costs. Recent efforts in stress management recognise...

Breeding networks and brokerage : some observations from four different kinds of cases (2007)

Beckett, Ronald C., Reinvention Network, Chapman, R. L. (Ross L.)

The author has been involved in a number of multi-actor collaborative ventures having two common attributes. Firstly a relatively long-term breeding network environment was established to explore...

How do innovative human resource practices effect psychological contracts of employees? (2007)

Muneshwar, Shalen, Sloan, Terrence R., Chapman, R. L. (Ross L.)

This literature review is the first stage of the linking process between innovative human resource practices and psychological contract. It begins by outlining the background issue and the context of...

Value creation in Australian-Indian business partnerships (2007)

Sharma, Neeru, Chapman, R. L. (Ross L.)

This paper seeks to explore the value creation process that occurs in the relationship between an Australian supplier and a customer firm based in India. The concept of value creation is nowadays...

We only innovate on customer's requests : an exploration of innovation and market orientation in Australian manufacturing SMEs (2007)

Low, David R., Chapman, R. L. (Ross L.), Sloan, Terrence R., Sohal, Amrik

Employees of manufacturing firms are often asked to participate in the implementation of firm strategic initiatives such as innovation, customer relationship management, entering new overseas...

Market turbulence and the emergence of virtual value systems of organisation (2007)

Chapman, Judith A., Chapman, R. L. (Ross L.)

This paper examines the links between increasing market turbulence and the emergence of new business models. It argues that competitive advantage depends upon managing processes that facilitate rapid...

Structural change in the Australian Rugby Union : the espousal of a new national competition (2007)

Pasqualin, Robert, O'Shea, Michelle, Chapman, R. L. (Ross L.)

A well established body of literature exists in relation to organisational and cultural change. There is however, a notable gap in the number and scope of research that considers the process and...

Q-methodology : is it useful for accounting research? (2007)

Massingham, Rada, Massingham, Peter, Chapman, R. L. (Ross L.)

In this paper, we describe Q Methodology and consider how it might provide value for researchers and practitioners leading to better access to organisations for primary data. The results show that Q...

A preliminary investigation into e-business stages of development in the Australian wine industry (2007)

Caddy, Ian, Fan, Qiuyan, Chapman, R. L. (Ross L.)

This paper reports on a preliminary investigation into e-business technology use by Australian winemakers. A model of e-business maturity was developed through a literature review of recently...

Can business students benefit from academic service learning? (2007)

Chapman, Judith A., Hall, Jennifer, Chapman, R. L. (Ross L.)

Service learning, in contrast to professional work placement, is rarely included in business and related course offerings in Australian universities. This paper suggests that service learning has...

Is the study of ethics important for future managers? : a study on students' perceptions (2007)

Duarte, Fernanda, Chapman, R. L. (Ross L.)

The training of ethical managers is an issue that has been the object of extensive research since the 1970s. While there does not seem to be a consensus in the field on how business ethics should be...

Measuring the value of knowledge resources (2007)

Massingham, Rada, Massingham, Peter, Chapman, R. L. (Ross L.)

The knowledge-based economy presents a need for knowledge value metrics that are reliable and acceptable to internal and external stakeholders. Researchers have responded with numerous methods which...

Work-family-life balance : antecedents to poor take up of provisions (2007)

Fernandez, Santha, Teal, Gregory, Chapman, R. L. (Ross L.)

Providing employees opportunities to balance their work and family/life spheres is a contemporary business phenomenon, with many organisations developing an extensive range of work-family-life...

Cluster initiatives in Australia's tooling industry (2006)

Hall, Timothy., Chapman, R. L. (Ross L.)

Clustering as a form of collaboration has received increased attention in the past decade in academic and business circles. An increasing number of academic disciplines have offered their perspective...

An Empirical examination of performance measurement for managing continuous innovation in logistics (2006)

Chapman, R. L. (Ross L.)

Performance measurement within organisation identifies areas of a business that need attention and improvement. The measurement and control of logistics performance requires the selection of critical...

Collaborative improvement : interplay but not a game (2006)

Boer, Harry, Chapman, R. L. (Ross L.), Gertsen, Frank, ...

Collaboration literally means working together. Collaborative improvement is an extension of continuous improvement and can be defined as a purposeful inter-company interactive process that focuses...

An empirical examination of performance measurement for managing continuous innovation in logistics (2006)

Chapman, R. L. (Ross L.)

Performance measurement within organisations identifies areas of a business that need attention and improvement. The measurement and control of logistics performance requires the selection of...

Continuous innovation, performance and knowledge management : an introduction (2006)

Chapman, R. L. (Ross L.), Magnusson, Mats G.

Guest editorial introducing articles in this special issue which investigate the relationships between innovation, knowledge and performance management.

Collaborative improvement : interplay but not a game (2006)

Boer, Harry, Chapman, R. L. (Ross L.), Gertsen, Frank, ...

Collaboration literally means working together. Collaborative improvement is an extension of continuous improvement and can be defined as a purposeful inter-company interactive process that focuses...

An empirical examination of performance measurement for managing continuous innovation in logistics (2006)

Chapman, R. L. (Ross L.)

Performance measurement within organisations identifies areas of a business that need attention and improvement. The measurement and control of logistics performance requires the selection of...

Continuous innovation, performance and knowledge management : an introduction (2006)

Chapman, R. L. (Ross L.), Magnusson, Mats G.

Guest editorial introducing articles in this special issue which investigate the relationships between innovation, knowledge and performance management.

Innovation and market orientation in SMEs : antecedent factors and inter-relationships (2006)

Low, David R., Chapman, R. L. (Ross L.), Sloan, Terrence R.

In pursuing sustainable competitive advantage, firms undertake a range of strategic initiatives such as innovation, customer relationship management, entering new markets overseas, and competitive...

Cluster initiatives in Australia's tooling industry (2006)

Hall, Timothy., Chapman, R. L. (Ross L.)

Clustering as a form of collaboration has received increased attention in the past decade in academic and business circles. An increasing number of academic disciplines have offered their perspective...

An Empirical examination of performance measurement for managing continuous innovation in logistics (2006)

Soosay, Claudine., Chapman, R. L. (Ross L.)

Performance measurement within organisation identifies areas of a business that need attention and improvement. The measurement and control of logistics performance requires the selection of critical...

Collaborative improvement : interplay but not a game (2006)

Kaltoft, Rasmus, Chapman, R. L. (Ross L.), Gertsen, Frank, ...

Collaboration literally means working together. Collaborative improvement is an extension of continuous improvement and can be defined as a purposeful inter-company interactive process that focuses...

An empirical examination of performance measurement for managing continuous innovation in logistics (2006)

Soosay, Claudine A., Chapman, R. L. (Ross L.)

Performance measurement within organisations identifies areas of a business that need attention and improvement. The measurement and control of logistics performance requires the selection of...

Continuous innovation, performance and knowledge management : an introduction (2006)

Chapman, R. L. (Ross L.), Magnusson, Mats G.

Guest editorial introducing articles in this special issue which investigate the relationships between innovation, knowledge and performance management.

Innovation and market orientation in SMEs : antecedent factors and inter-relationships (2006)

Low, David R., Chapman, R. L. (Ross L.), Sloan, Terrence R.

In pursuing sustainable competitive advantage, firms undertake a range of strategic initiatives such as innovation, customer relationship management, entering new markets overseas, and competitive...

Impediments to improvements in service quality in luxury hotels (2005)

Presbury, Rayka, Fitzgerald, Anneke, Chapman, R. L. (Ross L.)

Purpose – The purpose of this article is to identify the key factors that impede service quality delivery in the context of luxury hotels (four- and five-star properties) in Sydney, Australia....

Introductory paper : from continuous improvement to collaborative innovation : the next challenge in supply chain management (2005)

Chapman, R. L. (Ross L.), Corso, M. (Mariano), Politecnico Di Milano

This paper considers the growing importance of inter-company collaboration, and develops the concept of intra-company continuous improvement through to what may be termed collaborative innovation...

Impediments to improvements in service quality in luxury hotels (2005)

Presbury, Rayka, Fitzgerald, Anneke, Chapman, R. L. (Ross L.)

Purpose – The purpose of this article is to identify the key factors that impede service quality delivery in the context of luxury hotels (four- and five-star properties) in Sydney, Australia....

Introductory paper : from continuous improvement to collaborative innovation : the next challenge in supply chain management (2005)

Chapman, R. L. (Ross L.), Corso, M. (Mariano), Politecnico Di Milano

This paper considers the growing importance of inter-company collaboration, and develops the concept of intra-company continuous improvement through to what may be termed collaborative innovation...

Developing organisational capabilities : a strategic approach to continuous innovation (2005)

Soosay, Claudine., Sloan, Terrence R., Chapman, R. L. (Ross L.)

Organisational capabilities include the processes and systems used to effectively deploy resources. These reflect the organisation's ability to succeed in today's highly competitive business...

Impediments to improvements in service quality in luxury hotels (2005)

Presbury, Rajka, Fitzgerald, Anneke, Chapman, R. L. (Ross L.)

Purpose – The purpose of this article is to identify the key factors that impede service quality delivery in the context of luxury hotels (four- and five-star properties) in Sydney, Australia....

Introductory paper : from continuous improvement to collaborative innovation : the next challenge in supply chain management (2005)

Chapman, R. L. (Ross L.), Corso, M. (Mariano), Politecnico Di Milano

This paper considers the growing importance of inter-company collaboration, and develops the concept of intra-company continuous improvement through to what may be termed collaborative innovation...

Market orientation and innovation performance within Australian manufacturing SMEs (2005)

Low, David R., Chapman, R. L. (Ross L.), Sloan, Terrence R.

A theoretical framework for Market Orientation and a series of propositions have been developed from the literature to explain the link between market orientation and the innovation output of the...

Straegic ICT implementation within SME's for business improvement : the COSTWORTH Project (2005)

Ifandoudas, Panayiotis, Chapman, R. L. (Ross L.)

Advances in ICTs (Information and Communication Technologies) in the last 15 years or so have delivered substantial benefits to manufacturing firms in the form of productivity and efficiency...

Developing organisational capabilities : a strategic approach to continuous innovation (2005)

Soosay, Claudine A., Sloan, Terrence R., Chapman, R. L. (Ross L.)

Organisational capabilities include the processes and systems used to effectively deploy resources. These reflect the organisation’s ability to succeed in today’s highly competitive business...

Collaborative improvement : interplay between the critical factors (2005)

Kaltoft, Rasmus, Chapman, R. L. (Ross L.), ...

Collaboration literally means working together. Establishing collaborative improvement relationships is a protracted, long and difficult process. Research in this area has identified a number of...

Creativity, innovation and culture : the role of the individual in the innovation process (2005)

Low, David R., Chapman, R. L. (Ross L.), Sohal, Amrik, Cooney, Richard

This paper begins by reviewing both the innovation process and the underlying individual act of creativity and considers the influence individual experience and background has on these processes. The...

Relationships between market orientation, innovation and firm performance : the role of employee attitudes and beliefs (2005)

Low, David R., Chapman, R. L. (Ross L.), Sohal, Amrik, Cooney, Richard

This paper undertakes an analysis of a range of previous studies to explore the link between market orientation, innovation and firm performance. Many studies have suggested that an increased level...

Complexity and learning behaviors in product innovation (2004)

Chapman, R. L. (Ross L.), Hyland, Paul W.

Successful product innovation and the ability of companies to continuously improve their innovation processes are rapidly becoming essential requirements for competitive advantage and long-term...

Complexity and learning behaviors in product innovation (2004)

Chapman, R. L. (Ross L.), Hyland, Paul W.

Successful product innovation and the ability of companies to continuously improve their innovation processes are rapidly becoming essential requirements for competitive advantage and long-term...

Complexity and learning behaviours in product innovation (2004)

Chapman, R. L. (Ross L.), Hyland, P. (Paul)

Successful product innovation and the ability of companies to continuously improve their innovation processes are rapidly becoming essential requirements for competitive advantage and long-term...

Complexity and learning behaviors in product innovation (2004)

Chapman, R. L. (Ross L.), Hyland, Paul W.

Successful product innovation and the ability of companies to continuously improve their innovation processes are rapidly becoming essential requirements for competitive advantage and long-term...

Organisational and national culture : a study of overlap and interaction in the literature (2003)

Low, David, Chapman, R. L. (Ross L.)

Terms such as Globalisation and cross-cultural management are widely used by both organisational managers and academics. While it is the intention of academics and industry analysts to explain the...

The strategic mindset of Australian manufacturing managers : some missing links (2003)

Jenkins, Roger J., Chapman, R. L. (Ross L.)

Manufacturing managers have a measurable mindset (or frame) that structures their response to the manufacturing environment. Most importantly, this frame represents a set of assumptions about the...

From continuous improvement to organisational learning : developmental theory (2003)

Chapman, R. L. (Ross L.)

As a learning theory, the continuous improvement (CI) discourse has benefited countless manufacturing enterprises to improve and adapt their methods of production. As one of the pillars of total...

Innovation in logistic services and the new business model : a conceptual framework (2003)

Chapman, R. L. (Ross L.), Soosay, Claudine Antoinette, Kandampully, Jay

Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new...

Knowledge management in continuous product innovation : a contingent approach (2003)

Chapman, R. L. (Ross L.), Corso, M. (Mariano)

There is a growing interest in new organisational forms and integrated managerial and technological approaches supporting companies in continuously innovating their products and processes to survive...

Organisational and national culture : a study of overlap and interaction in the literature (2003)

Low, David, Chapman, R. L. (Ross L.)

Terms such as Globalisation and cross-cultural management are widely used by both organisational managers and academics. While it is the intention of academics and industry analysts to explain the...

The strategic mindset of Australian manufacturing managers : some missing links (2003)

Jenkins, Roger J., Chapman, R. L. (Ross L.)

Manufacturing managers have a measurable mindset (or frame) that structures their response to the manufacturing environment. Most importantly, this frame represents a set of assumptions about the...

From continuous improvement to organisational learning : developmental theory (2003)

Chapman, R. L. (Ross L.)

As a learning theory, the continuous improvement (CI) discourse has benefited countless manufacturing enterprises to improve and adapt their methods of production. As one of the pillars of total...

Innovation in logistic services and the new business model : a conceptual framework (2003)

Chapman, R. L. (Ross L.), Soosay, Claudine A., Kandampully, Jay

Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new...

The strategic mindset of Australian manufacturing managers : some missing links (2003)

Hyland, P. (Paul), Jenkins, Roger., Chapman, R. L. (Ross L.)

Manufacturing managers have a measurable mindset (or frame) that structures their response to the manufacturing environment. Most importantly, this frame represents a set of assumptions about the...

Organisational and national culture : a study of overlap and interaction in the literature (2003)

Low, David R., Chapman, R. L. (Ross L.)

Terms such as Globalisation and cross-cultural management are widely used by both organisational managers and academics. While it is the intention of academics and industry analysts to explain the...

The strategic mindset of Australian manufacturing managers : some missing links (2003)

Hyland, Paul W., Jenkins, Roger J., Chapman, R. L. (Ross L.)

Manufacturing managers have a measurable mindset (or frame) that structures their response to the manufacturing environment. Most importantly, this frame represents a set of assumptions about the...

From continuous improvement to organisational learning : developmental theory (2003)

Murray, Peter, Chapman, R. L. (Ross L.)

As a learning theory, the continuous improvement (CI) discourse has benefited countless manufacturing enterprises to improve and adapt their methods of production. As one of the pillars of total...

Innovation in logistic services and the new business model : a conceptual framework (2003)

Chapman, R. L. (Ross L.), Soosay, Claudine A., Kandampully, Jay

Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new...

Knowledge management in continuous product innovation : a contingent approach (2003)

Politecnico Di Milano, Chapman, R. L. (Ross L.), Corso, M. (Mariano)

There is a growing interest in new organisational forms and integrated managerial and technological approaches supporting companies in continuously innovating their products and processes to survive...

Continuous product innovation : learning behaviours and knowledge management (2002)

Gieskes, Jose F. B., Chapman, Ross., Hyland, P. (Paul), Chapman, R. L. (Ross L.)

The research reported in this paper considers Product Innovation from a broader perspective than that of the isolated NPD (New Product Development) project commonly discussed in the literature. In...

Continuous product innovation : learning behaviours and knowledge management (2002)

Hyland, Paul W., Chapman, R. L. (Ross L.)

The research reported in this paper considers Product Innovation from a broader perspective than that of the isolated NPD (New Product Development) project commonly discussed in the literature. In...

Introduction : innovation and strategy : where to from here? (2002)

Chapman, R. L. (Ross L.)

Introduction: Articles in this Special Issue were first presented at the World Innovation and Strategy Conference (WISC98) in Sydney, Australia in late 1998. Outstanding contributions that included a...

Innovation in logistic services and the new business model : a conceptual framework (2002)

Chapman, R. L. (Ross L.), Soosay, Claudine Antoinette, Kandampully, Jay

Service industries hold an increasingly dynamic and pivotal role in today’s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new...

TQM and labour productivity in Jordanian industrial companies (2002)

Chapman, R. L. (Ross L.), Al-Khawaldeh, Khleef A.

Reports on research to determine the degree of application of total quality management (TQM) philosophy and practices in industrial corporations in Jordan. Uses primary and secondary empirical data...

Continuous product innovation : learning behaviours and knowledge management (2002)

Hyland, Paul W., Chapman, R. L. (Ross L.)

The research reported in this paper considers Product Innovation from a broader perspective than that of the isolated NPD (New Product Development) project commonly discussed in the literature. In...

Introduction : innovation and strategy : where to from here? (2002)

Chapman, R. L. (Ross L.)

Introduction: Articles in this Special Issue were first presented at the World Innovation and Strategy Conference (WISC98) in Sydney, Australia in late 1998. Outstanding contributions that included a...

Innovation in logistic services and the new business model : a conceptual framework (2002)

Chapman, R. L. (Ross L.), Soosay, Claudine A., Kandampully, Jay

Service industries hold an increasingly dynamic and pivotal role in today’s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new...

Continuous product innovation : learning behaviours and knowledge management (2002)

Gieskes, Jose F. B., Hyland, P. (Paul), Chapman, R. L. (Ross L.)

The research reported in this paper considers Product Innovation from a broader perspective than that of the isolated NPD (New Product Development) project commonly discussed in the literature. In...

Continuous product innovation : learning behaviours and knowledge management (2002)

Gieskes, Jose F. B., Hyland, Paul W., Chapman, R. L. (Ross L.)

The research reported in this paper considers Product Innovation from a broader perspective than that of the isolated NPD (New Product Development) project commonly discussed in the literature. In...

Introduction : innovation and strategy : where to from here? (2002)

Chapman, R. L. (Ross L.)

Introduction: Articles in this Special Issue were first presented at the World Innovation and Strategy Conference (WISC98) in Sydney, Australia in late 1998. Outstanding contributions that included a...

Innovation in logistic services and the new business model : a conceptual framework (2002)

Chapman, R. L. (Ross L.), Soosay, Claudine A., Kandampully, Jay

Service industries hold an increasingly dynamic and pivotal role in today’s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new...

TQM and labour productivity in Jordanian industrial companies (2002)

Chapman, R. L. (Ross L.), Al-Khawaldeh, Khleef A., Jāmiah Al-Hāshimīyah (Zarqā, Jordan)

Reports on research to determine the degree of application of total quality management (TQM) philosophy and practices in industrial corporations in Jordan. Uses primary and secondary empirical data...

Continuous product innovation : a comparision of key elements across different contingency sets (2001)

Chapman, R. L. (Ross L.), O'Mara, Charles Edward, Politecnico Di Milano, Corso, M. (Mariano)

This paper discusses results from an international study of continuous improvement in product innovation. The empirical research is based upon a theoretical model of continuous product innovation...

Continuous product innovation : a comparision of key elements across different contingency sets (2001)

Chapman, R. L. (Ross L.), O'Mara, Charles Edward, Politecnico Di Milano, Corso, M. (Mariano)

This paper discusses results from an international study of continuous improvement in product innovation. The empirical research is based upon a theoretical model of continuous product innovation...

THE SYSTEMS RESEARCH LABORATORY'S AIR DEFENSE EXPERIMENTS, (1998)

Biel,W. C., Chapman,R. L., Kennedy,J. L., Newell,A.

The desired performance of complex systems can be realized only through designing and managing them for operational flexibility. This can be done by harnessing the learning ability of men in...

Breathing movements in fetal lambs and the effect of hypercapnia.

Chapman, R L, Dawes, G S, Rurak, D W, Wilds, P L

1. A breath-by-breath analysis was made of tracheal pressure records from fetal lambs in utero at 117--130 days gestation. 2. Episodes of rapid irregular breathing were accompanied by diaphragmatic...

Breathing movements in fetal lambs and the effect of hypercapnia.

Chapman, R L, Dawes, G S, Rurak, D W, Wilds, P L

1. A breath-by-breath analysis was made of tracheal pressure records from fetal lambs in utero at 117--130 days gestation. 2. Episodes of rapid irregular breathing were accompanied by diaphragmatic...