HEALTHCARE PORTALS- CUSTOMER CENTRICITY IN THE PHARMACEUTICAL INDUSTRY (2009)
Thomas Puschmann, Oliver Thalmann, Rainer Alt, Thomas Puschmann, Oliver Thalmann, Rainer Alt
Customer centricity has long been a guiding principle for many businesses. However, it is usually limited to marketing existing products with as strong a customer focus as possible. Corporate...
Transformation von Banken - Praxis des In- und Outsourcings auf dem Weg zur Bank 2015 (2009)
Rainer Alt, Beat Bernet, Thomas Zerndt
Stimmt das Geschäftsmodell Ihrer Bank noch? Was müssen Sie an welchem Standort selbst machen und was beziehen Sie besser von anderen Finanzdienstleistern? Diese Fragen beschäftigen die...
Abstract Successful Use of eProcurement in Supply Chains (2008)
Optimizing the internal supply chain for direct or production goods was a major element during the implementation of enterprise resource planning systems (ERP) which has taken place since the late...
Rainer Alt, Christian Reichmayr, Marc A. Cäsar, Rudolf Zurmühlen
First-generation E-commerce applications, such as corporate web sites or electronic catalogs have often been developed from a technological or marketing perspective. Technological features do not fit...
Thomas Huber, Rainer Alt, Vladimir Barak, Hubert Österle
Profound changes are taking place in the way business is being done in the information age. An excellent example is provided by Cisco, the leading supplier of Internet-equipment, such as routers,...
Dear Readers, Many of our discussions with (2008)
practitioners and theorists brought out the problem of lagging diffusion of Interorganisational Systems (IOS). In spite of the Internet revolution and growing numbers of EDI users, acceptance of IOS...
Tourism has been among the pioneers to apply inter-organisational systems successfully on a large scale. The worldwide operating computer reservation systems are probably the best known and best...
Business Networking Systems: Characteristics a... (2008)
rent position he worked for two years as Senior Consultant at Roland Berger & Partners in Germany.
Full-scale electronic trading systems were for a long time considered to be expensive in implementation as well as operation and restricted to certain application areas, such as flight reservation...
Developing Customer Process Orientation – The Case of Pharma Corp (2008)
Rainer Alt, Thomas Puschmann, Pharma Corp
The pharmaceutical industry is in the midst of a fundamental transformation. Institutional regulations that have been in place for decades are being removed and competitive pressures force...
Approach from the Finance Industry (2008)
Business-driven Service, Modelling A Methodological, Falk Kohlmann, Rainer Alt
Abstract: Service-orientation is recognized as an important enabler for increasing the efficiency of transformation processes in business. Improved flexibility is becoming a necessity in many...
In Baskerville, Richard Smithson, Steve Ngwenyama, Ojelanki Degross, Janice I, Rainer Alt, ...
In the wake of quality and time management, increasing emphasis has been placed on service quality. Maintenance and customer service are personnel-intensive divisions and precise monitoring of the...
Rainer Alt, Hubert Oè Sterle, Thomas Puschmann, Vladimir Barak, Thomas Huber
relationship management architecture in the pharmaceutical industry
Redesigning Business Networks ? Reference Process, Network and Service Map (2008)
Stefan Reitbauer, Falk Kohlmann, Clemens Eckert, Ken Mansfeldt, Rainer Alt
Driven by factors like globalization, increased competition, and declining customer loyalty, the financial industry is facing a structural transformation. Operating in a changing market, the...
Electronic Commerce and Supply Chain Management at ETA Fabriques d'Ebauches SA (2007)
Rainer Alt, Elgar Fleisch, Hubert Österle
Electronic Commerce (EC) and Supply Chain Management (SCM) are fundamental strategic concepts when businesses are forging links with their suppliers and customers. This article analyzes the...
Instruments for an integrated business network redesign in the financial industry (2007)
Falk Kohlmann, Stefan Reitbauer, Clemens Eckert, Rainer Alt
Driven by factors like globalization, increased competition and declining customer loyalty the financial industry is facing a structural transformation. To focus on core competencies banks adjust...
Grundlagen des Financial Sourcing (2005)
Rainer Alt, Felix Falkenberg, Stefan Reitbauer, Thomas Zerndt
Methode zur Entwicklung von Prozessportalen (2004)
Rainer Alt, Marc A. Caesar, Florian Leser, Thomas Puschmann, Christian Reichmayr, Rudolf Zurmuehlen
Architektur des Echtzeit-Unternehmens (2004)
Rainer Alt, Marc A. Caesar, Florian Leser, Hubert Österle, Thomas Puschmann, Christian Reichmayr
Logistik-WebServices in der kooperativen Auftragsabwicklung (2004)
Dimitrios Gizanis, Rainer Alt, Hubert Österle, Klaus Gruendel, Thomas Reiss
WebService-Technologien als Enabler des Real-time Business (2004)
Roger Heutschi, Florian Leser, Fabian Erni, Rainer Alt, Hubert Österle
Architektur für Echtzeit-Kundenkontakt in der Pharmaindustrie (2004)
Rainer Alt, Vladimir Barak, Thomas Huber, Thomas Puschmann, Christoph Schallberger
Architektur für Echtzeit-Portale bei Bosch (2004)
Thomas Puschmann, Rainer Alt, Matthias Ettlin, Guenter Lehmann, T.M. Schmid
Real-time Business in der Chemieindustrie (2004)
Marc A. Caesar, Florian Leser, Norbert Kaltenmorgen, Rainer Alt, Karlheinz Schuster
Customer Relationship Management Architecture in the Pharmaceutical Industry (2003)
Rainer Alt, Hubert Österle, Thomas Puschmann, Vladimir Barak, Thomas Huber
The pharmaceutical industry is in the midst of a fundamental transformation. Institutional regulations that have been in place for decades are being removed and competitive pressures force...
WebServices - Hype oder Lösung? (2003)
Rainer Alt, Roger Heutschi, Hubert Österle
Nach Begriffen wie eBusiness oder Portal befinden sich nun WebServices als weiteres Schlagwort an der Spitze der Hype Cycles. WebServices versprechen Standards und Werkzeuge zur vereinfachten...
Kundenprozessportal der ETA SA (2002)
Christian Reichmayr, Marc A. Caesar, Rainer Alt, R. Zurmuehlen
Logistik WebServices zur Unterstützung des Distributed Order Management (2002)
Rainer Alt, Dimitrios Gizanis, Hubert Österle, Klaus Gruendel
Methode zur Entwicklung von Prozessportalen (2002)
Rainer Alt, Marc A. Caesar, Florian Leser, Thomas Puschmann, Christian Reichmayr, Hubert Österle
Collaboration in the consumer product goods industry - Analysis of marketplaces (2002)
Rainer Alt, Marc A. Cäsar, Jörg U. Grau
Electronic cooperation or collaboration has a long tradition in the supply chain of consumer product goods (CPG). During the eBusiness evolution established initiatives, such as category management...
What is New About the Digital Economy (2001)
Beat F. Schmid, Rainer Alt, Hans-dieter Zimmermann, Brigette Buchet
Erfolgreiche eTransformation in der Chemischen Industrie (2001)
Marc A. Caesar, Florian Leser, Norbert Kaltenmorgen, Rainer Alt
An Engineering Approach to Develop Business Networks (2001)
Rainer Alt, Christian Reichmayr, Thomas Puschmann, Florian Leser, Hubert Österle
Architektur für das Business Networking (2001)
Rainer Alt, Marc A. Caesar, Florian Leser, Hubert Österle, Thomas Puschmann, Christian Reichmayr
Entwicklung einer Methode für das Business Networking (2001)
Rainer Alt, Karl-Maria Gruenauer, Roland Klueber, Thomas Puschmann, Christian Reichmayr, Robert Betts
Hans-Dieter Zimmermann, Rainer Alt
At first glance, there seems to be a broad understanding regarding business models. However, a more thorough analysis of existing resources paints a different picture. The term "business model" often...
Vol. 11, No. 1: Guest Editors Note (2001)
Hans-Dieter Zimmermann, Rainer Alt
At first glance, there seems to be a broad understanding regarding business models. However, a more thorough analysis of existing resources paints a different picture. The term "business model" often...
Implementing Virtual Organizing in Business Networks - A Method for inter-Business Networking (2000)
Templates - Instruments for Standardizing ERP Systems (2000)
Thomas Huber, Rainer Alt, Hubert Österle
Today?s large companies face significant challenges in the integration of differently configured ERPsystems which have evolved within the last decade. These systems impede the flow of...
Entwicklung einer Methode für das inter-Business Networking (2000)
Rainer Alt, Karl-Maria Gruenauer, Roland Klueber, Florian Leser, Thomas Puschmann, Christian Reichmayr
Future Application Architecture for the Pharmaceutical Industry (2000)
Thomas Huber, Rainer Alt, Vladimir Barak, Hubert Österle, Thomas Puschmann
Method for Implementing Business Networks (2000)
Christian Reichmayr, Rainer Alt, Thomas Reiss, Andrea Pfadenhauer
Application of the Business Networking Method at SAP (2000)
Christian Reichmayr, Rainer Alt, Thomas Reiss, Andrea Pfadenhauer
Electronic Commerce and Supply Chain Management at 'The Swatch Group' (2000)
Karl-Maria Gruenauer, Christian Reichmayr, Rainer Alt, R. Zurmuehlen
Templates — Instruments for Standardizing ERP Systems (2000)
Thomas Huber, Rainer Alt, Hubert Österle
Today’s large companies face significant challenges in the integration of differently configured ERP systems which have evolved within the last decade. These systems impede the flow of information...
Proposal Competence Center Business Networking (1999)
Rainer Alt, Florian Leser, Thomas Puschmann, Christian Reichmayr
Business Networking in the Swatch Group (1999)
Rudolf Zurmühlen, Christian Reichmayr, Hubert Oesterle, Rainer Alt
As part of 'The Swatch Group', ETA SA supplies watch movements and spare parts to all Swatch brands and other customers such as retailers and watchmakers. To improve the quality and the efficiency of...
Key Success Factors in Designing and Implementing Business Networking Systems (1999)
Rainer Alt, Elgar Fleisch, The Need
Designing relationships among business units is of growing competitive relevance. However, gaining critical participation and aligning business and technical issues are major difficulties these...
Logistik und Electronic Commerce bedingen sich gegenseitig: Integrierte Logistikleistungen bedingen den Einsatz von eCommerce und integrierte Logistikleistungen besitzen im eCommerce zentrale...
EM Editorial - Vol. 7, No. 1 (1997)
Rainer Alt, Stefan Zbornik, Karsten Kärcher, Beat F. Schmid
no Abstract
Thesis (doctoral)--Universität St. Gallen, 1997.
THe Development of Electronic Commerce (1993)
In the course of about a century of electric and electronic communication the developments within the last 25 years have been the most vigorous, gaining a rising impact on all areas of life. Commerce...
Computer Integrated Logistics (1993)
Deregulation of markets, the opening of borders and individualized customer demand are the main challenges for multinationals as well as small and medium enterprises in the nineties. Logistics are...
EDI und offene elektronische Märkte (1992)
Diese Rubrik enthält zwei Fachartikel von Autoren aus der Unternehmenspraxis und einen redaktionellen Beitrag. Im Rahmen dieser Beiträge werden besonders relevante Aspekte bezüglich der...